FAQFrequently Asked Questions
Questions About NitoHR?
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General
01What is NitoHR?
NitoHR is a simple HR management platform for growing businesses. It brings employee management, attendance, leave and payroll together in one practical system — so everyday HR work doesn't need spreadsheets, registers or scattered group chats.
Who is NitoHR designed for?
Small businesses, local businesses, factories and growing companies. If you're managing a team and want attendance and payroll to just work without hiring a full HR department to run them, NitoHR is built for you.
What can I manage with NitoHR?
Employee records, attendance, leave, shifts, regularization, payroll, reports and notifications — all in one place.
Can I manage multiple employees?
Yes. NitoHR is built to handle everything from a handful of employees to a few hundred — with departments, managers and shifts to keep things organised as you grow.
Can employees access NitoHR themselves?
Yes. Employees can sign in to mark attendance, apply for leave, submit regularization requests and view their payslips. What they can see and do depends on their role.
Attendance
02How does employee attendance work?
Employees check in and check out through NitoHR. Each day's attendance is recorded against the employee's shift, and any missing or irregular entries are flagged for review or regularization.
Does NitoHR support GPS attendance?
Yes. Attendance can be restricted to a location using GPS, so check-ins are only accepted when the employee is within the allowed radius.
Can I use office network/IP attendance?
Yes. You can allow check-ins only from your office network by adding trusted IP addresses. This is useful for offices and factory floors where staff are always on-site.
How does missing checkout work?
If an employee checks in but doesn't check out, the day is marked with a missing checkout. It stays visible in attendance so it can be regularized before payroll runs.
What happens if an employee forgets to check out?
The employee can raise a regularization request for that day. Once it's approved by their manager or HR, the correct checkout time is applied and the day counts normally.
Can employees submit attendance regularization?
Yes. Employees can submit a regularization request for a missed or incorrect attendance entry. The request goes to their manager or HR, and once approved, the record is updated.
Leave
03Can employees apply for leave?
Yes. Employees can apply for leave from their account, choosing the leave type and dates. The request goes to their manager or HR for approval.
Can HR approve leave?
Yes. HR Admins and managers can approve or reject leave requests. Approved leave is reflected in attendance and used by payroll.
Can I configure different leave types?
Yes. You can create leave types such as Casual, Sick, Earned or Unpaid, and set whether each one is paid or unpaid. Paid leave doesn't reduce salary; unpaid leave does.
Can employees see their leave balance?
Yes. Employees can view their remaining balance for each leave type from their own account.
Shifts
04Can I create different shifts?
Yes. You can create as many shifts as you need — General, Morning, Night, or anything specific to your business — each with its own start and end time.
Can I define working days?
Yes. Working days, weekly offs and holidays can be configured per shift, so attendance and payroll use the right days for each team.
Can I assign shifts to multiple employees?
Yes. Shifts can be assigned to individual employees or in bulk — useful for whole departments, factory floors or rotating teams.
Does NitoHR support overtime rules?
Yes. Overtime rules are set per shift, including the rate multiplier. Once overtime is approved, it flows into payroll and appears as a line item on the payslip.
Payroll
05Does NitoHR support payroll?
Yes. NitoHR handles monthly payroll end to end — salary setup, attendance-based calculation, preview, and payslip generation. Payroll is an optional module and can be enabled per company.
Can I configure employee salaries?
Yes. Each employee's salary structure — basic, HRA, allowances and gross — can be configured with an effective date. When salary changes, you add a new structure and the history is preserved.
How does attendance affect payroll?
Payroll uses finalized attendance — present days, paid leave, unpaid leave, absences and approved overtime — to calculate each employee's pay. Unresolved attendance is flagged before payroll runs.
How are unpaid leave / LOP days handled?
Unpaid leave and absence are treated as Loss of Pay (LOP). The deduction is calculated from the employee's salary and shown as a separate line in the payroll preview and payslip — so it's always clear what's being deducted and why.
Can I generate payslips?
Yes. Once payroll is processed, a payslip is generated for each employee showing employee details, attendance summary, earnings, deductions, overtime, net payable and the amount in words.
Can payslips be downloaded as PDF?
Yes. Every payslip can be downloaded as a PDF by HR and by the employee themselves.
Roles & Access
06What user roles are supported?
NitoHR supports Company Owner, HR Admin, Manager and Employee. Each role has its own set of permissions, so people only see what they need to.
Can managers approve employee requests?
Yes. Managers can approve or reject leave and regularization requests for their team, without needing HR to step in.
What can HR Admins access?
HR Admins can manage employee records, attendance, leave, shifts, payroll and reports — essentially everything needed to run day-to-day HR.
What can Company Owners access?
Company Owners have full access — including billing, company-wide settings and everything HR Admins can do.
Pricing & Billing
07How is NitoHR pricing calculated?
Pricing is based on the number of active employees in your company. You can see the full breakdown on the pricing page.
Do inactive employees count toward billing?
No. Only active employees count toward billing. Employees who have been marked inactive are excluded.
Can I change my plan?
Yes. You can upgrade or downgrade your plan at any time from your account settings.
Can I add employees later?
Yes. You can add employees whenever you need. Billing adjusts based on your active employee count.
Is there a free trial?
Yes. You can start a free trial without entering a card. It gives you full access so you can try the product with your team before deciding.
Can I pay annually?
Yes. Both monthly and annual billing options are available. Annual billing usually works out cheaper over the year.
Security & Company Data
08Is company data separated from other companies?
Yes. Each company's data is kept separate. No company can see another company's employees, attendance or payroll information.
Who can access employee information?
Access is role-based. HR Admins and Company Owners can see company-wide employee information. Managers see their team. Employees only see their own records.
Is NitoHR multi-company?
Yes. If you run more than one company, each one is set up separately with its own employees, attendance and payroll — and none of them share data with the others.
Getting Started
09How do I get started?
Start a free trial from the contact page. You'll be able to set up your company, add employees and configure shifts right away — no card required.
How do I add my employees?
You can add employees one at a time, or import them in bulk. Each employee gets their own profile with role, department and joining date.
How do I configure shifts?
Create a shift with its timing and working days, then assign it to employees or teams. Most companies set up one General shift to start and add more as needed.
How do I enable payroll?
Payroll is an optional module. Once enabled for your company, you can configure salaries, run monthly payroll and generate payslips. If it isn't enabled, the rest of NitoHR keeps working normally.
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